Returns

Please Review Our Return Policy Before Placing Your Order

Customer satisfaction is our top priority. If you are unsatisfied for any reason with your purchase, you can return or exchange it within 14 days of delivery if the following conditions apply:

  • Items must be in re-sellable conditions
  • Refunds wil NOT include the cost of inbound our outbound shipping
  • No returns will be accepted without a Return Authorization Number. Please contact us toll free at (866) 222-3241 or email us at anne[at]orchidslovecork[dot]com
  • Customers are responsible for the cost of shipping an item back
  • Refunds will be made in the same form of payment as originally used to pay for the order within 30┬ábusiness days of receipt of the items